Τηλεφωνικά Κέντρα

To OpenScape Business της Unify είναι ένα σύστημα «All-in-one» -συμβατό με κάθε δικτυακή υποδομή .

Το OpenScape Business της Unify είναι το προηγμένο σύστημα από το IP & Ψηφιακό τηλεφωνικό κέντρο το οποίο παρέχει σύγχρονες IP δυνατότητες και εφαρμογές CTI - Unified Communications.

Η έξυπνη επιλογή της αγοράς ενός OpenScape Business ή της αναβάθμισης του παλαιού σας κέντρου Siemens HiPath σε Openscape Business σας προσφέρει:

  • ενσωματωμένο IP Gateway για την σύνδεση IP συσκευών τοπικά ή απομακρυσμένα καθώς και την σύνδεση SIP trunks VoIP παρόχων για φθηνότερες κλήσεις προς το εξωτερικό.
  • εφαρμογές CTI - Unified Communications για Η/Υ και κινητά που αυξάνουν την παραγωγικότητα σας ενισχύοντας στην βέλτιστη εξυπηρέτηση των πελατών.
  • την χρήση κινητών τηλεφώνων ως εσωτερικών του τηλεφωνικού κέντρου ανεξάρτητα σε ποιο σημείο είναι.
  • ευελιξία στην διαμόρφωση και επέκταση του ενώ το οικονομικό κόστος αγοράς και συντήρησης δελεάζουν κάθε ενδιαφερόμενο.
  • συμβατότητα με όλα τα είδη γραμμών (ISDN – PSTN – SIP) και τηλεφωνικών συσκευών (IP - ψηφιακές – αναλογικές - DECT).
OpenScape Business X1

The X1 system combines Unify's 30 years of telephone experience with cutting edge benefits and smart phone and desktop integration.

Aimed at smalll businesses of 2 to 30 users, the X1 offers all the applications and benefits in of its bigger brothers, re-packaged for smalll and micro businesses.

Out of the box the X1 can handle

  • 2 ISDN2 Lines
  • 30 SIP (VoIP) trunks
  • 8 Digital extensions
  • 20 IP clients
  • 16 DECT handsets via up to 7 external DECT bases
  • 4 Analogue extensions
  • 30 UC Smart software clients

The system comes wall mountable

The flexibility of the X1 is especially obvious in mixed infrastructures where VoIP is installed but traditional analogue and digital telephones, fax machines, and modems are still in use. The X1 supports any combination of IP, analogue, and digital telephones up to a maximum of 30 users, as well as PC clients and cordless phones.

Unify X1 is an innovative and flexible convergence platform that perfectly adapts communications to your company structure. Whether your aim is to enhance growth or seamlessly integrate branch offices or mobile staff.

Enhanced features of traditional telephony combined with applications such as CTI (Computer Telephony Integration), UCD (Uniform Call Distribution), and Unified Messaging support all communications processes at the workplace and in all work environments. If an extension is left unattended, the Team function or integrated voicemail ensures that no call is missed.

OpenScape Business X3

The Unify X3 is the smallest of the OpenScape Business family suitable for rack mounting, but don't under-estimate its impressive power.

The HiPath 3000 range was the work horse of the Siemens telephony range with thousands of units and tens of thousands of users.

The move from HiPath 3000 to OpenScape X3 brought the applications from the enterprise OpenScape range to the reliability of the HiPath range.

We have maintained these products for over twenty years and can help you at every stage from specifying the right system for your business through to maintenance into the future.

Technical Details

The X3 system combines Unify's 30 years of telephone experience with cutting edge benefits and smart phone and desktop integration. Aimed at smalll companies, it will grow beyond what most small businesses will ever need. You may start with four handsets in a single office and this will be the perfect system for you. Years later when you have over 100 people in your office, remote workers and field sales people, this system will have kept up with you. You will have added some hardware, but the original system itself will be the same.

Out of the box the X3 is equipped as follows (and can be expanded to these maximums*)

  • 2 ISDN2 Lines (expandable to 10 lines(20 channels)
  • 60 SIP (VoIP) trunks
  • 8 Digital extensions (expandable to 24)
  • 150 IP clients (expandable to 500)
  • 32 DECT handsets via up to 7 external DECT bases
  • 4 Analogue extensions (expandable to 20 for rack mount or 36 wall mount)
  • UC Smart client software (up to 50 users out of the box, expandable to 150 and then 500)
  • The system comes rack mountable or wall mountable

Unify OpenScape X5

The Unify X5 is the mid-point of the OpenScape Business family and a real power house.

Based on over twenty years experience of providing and maintaining Unify (formerly Siemens Enterprise Communications) we can thoroughly recommend the X5 product.

It is competitively priced for simple, small to medium offices (10 + users) but can be expanded to a massive 500 users with full unified communications and network with other OpenScape systems for multi-branch working anywhere in the world.

Technical Details

The X5 system combines Unify's 30 years of telephone experience with cutting edge benefits and smart phone and desktop integration. Aimed at small to medium companies, it will expand way beyond what most medium sized businesses will need. You may start with eight handsets in a single office and this will be the perfect system for you. Years later when you have over 100 people in your offices, remote workers and field sales people, this system will still be the perfect one you. You will have added some hardware, but the original system itself will be the same.

Out of the box the X5 is equipped as follows (and can be expanded to these maximums*)

  • 2 ISDN2 Lines (expandable to 26 lines(52 channels)) and 30 channels of ISDN30
  • 60 SIP (VoIP) trunks
  • 8 Digital extensions (expandable to 56)
  • 150 IP clients (expandable to 500)
  • 32 (rack mount) or 64 (wall mount) DECT handsets via external DECT bases
  • 4 Analogue extensions (expandable to 56 for rack mount or 68 wall mount)
  • UC Smart client software (up to 50 users out of the box, expandable to 150 and then 500)
  • The system comes rack mountable or wall mountable

The flexibility of Unify X5 is especially obvious in mixed infrastructures where VoIP is installed but traditional analogue and digital telephones, fax machines, and modems are still in use.

Unify X5 supports any combination of IP, analogue, and digital telephones, as well as PC clients and cordless phones.

As a modular communication platform, Unify X5 is able to satisfy the requirements of companies with stringent demands.

It is a flexible and scalable solution that can be combined with an incredibly broad range of applications and features and coordinated with the individual requirements of your company.

Unify OpenScape Business X5 is an innovative and flexible convergence platform that perfectly adapts communications to your company structure.

Whether your aim is to enhance growth or seamlessly integrate branch offices or mobile staff, the three expansion stages of the Unify X5 are the perfect solution for optimizing costs and business processes.

Enhanced features of traditional telephony combined with applications such as CTI (Computer Telephony Integration), UCD (Uniform Call Distribution), and Unified Messaging support all communications processes at the workplace and in all work environments.

If an extension is left unattended, the Team function or integrated voicemail ensures that no call is missed.